Política de privacidad
1. Introduction
At Querencia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
2. Information We Collect
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Personal Information: When you make a purchase, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, shipping address, and payment information.
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Non-Personal Information: We may collect non-personal information, such as browser type, IP address, and website usage statistics, to improve our website and services.
3. How We Use Your Information
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To Process Orders: We use your personal information to process and fulfill your orders, including shipping and providing customer service.
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To Communicate with You: We may use your contact information to send you updates, promotions, or newsletters, but you can opt out at any time.
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To Improve Our Services: Non-personal information helps us analyze how our website is used, enabling us to enhance your experience.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (e.g., payment processors, shipping companies) who assist us in operating our business. These providers are obligated to protect your information.
5. Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at creativaquerencia@gmail.com.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at creativaquerencia@gmail.com or +502 4173-5554.